Question 1

How do I book an appointment?

Accepted Answer

Book online via our booking page, WhatsApp us on 078 293 6134, or call the studio directly.

Question 2

Do you require a deposit?

Accepted Answer

Bridal packages and long colour appointments require a 30% deposit to secure your seat. Everyday services are booked without a deposit.

Question 3

What products do you use?

Accepted Answer

We use professional, salon-exclusive brands with a focus on ammonia-lean colour, bond builders and premium finishing products.

Question 4

Do you offer on-location bridal services?

Accepted Answer

Yes — our bridal team travels within Durban and surrounds. Distance may add a small travel fee.

Question 5

How far in advance should I book my wedding?

Accepted Answer

We recommend at least 3–6 months in advance, and 6–12 months for peak season. Trials are usually 4–8 weeks before the day.

Question 6

Can I bring reference photos?

Accepted Answer

Absolutely — please do. We build every look around your vision, hair type and face shape.

Question 7

Do you offer men's services?

Accepted Answer

Selected services (cuts, colour, treatments) are available for men by prior consultation.

Question 8

What is your cancellation policy?

Accepted Answer

We ask for 24 hours' notice for regular services and 72 hours for bridal bookings.

The details.